All Systems Operational

Web Application Operational
90 days ago
99.99 % uptime
Today
REST API Service Operational
90 days ago
99.97 % uptime
Today
Message Queue Service Operational
90 days ago
99.99 % uptime
Today
CMS Export Queue Processing Service Operational
90 days ago
99.99 % uptime
Today
Global Export Queue Processing Service Operational
90 days ago
100.0 % uptime
Today
Single Sign On Service Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Web Application Response Time
Fetching
REST API Service Response Time
Fetching
Message Queue Service Response Time
Fetching
Aug 29, 2026

No incidents reported today.

Aug 28, 2026
Resolved - The email delivery issue has been fully resolved. All Kordiam notification and appointment emails are being sent normally.
Aug 28, 15:24 CEST
Monitoring - Between 27.08 20:14 UTC and 28.08 10:06 UTC, our email provider's IP was temporarily blocklisted by a third-party service, blocking Kordiam's notification and appointment emails. The block has been lifted, but the update may take up to 24 hours to propagate globally, occasional delays are possible during this time.

Many messages from the disruption window were lost and cannot be recovered. Customers will be informed about it within Kordiam shortly.

Aug 28, 12:55 CEST
Investigating - We've identified irregular sending activity that led to our email-sending IP being temporarily blocklisted. As a result, no emails are currently being sent from Kordiam, including notifications and appointments.

We are actively working with our email provider to resolve this and restore delivery as soon as possible.

Aug 28, 11:31 CEST
Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026
Resolved - This incident has been resolved.
Aug 19, 17:26 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 19, 17:05 CEST
Investigating - We are aware of an incident that is significantly impacting the Global Export service (webhook) and are actively in the process of analyzing it.

This incident will only affect the interaction with other systems who use that Global Export service. Integrations may be slower than usual.

Aug 19, 16:30 CEST
Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.