The API is stable again, and we expect things to run normally. Our team will be closely monitoring the system throughout the weekend. We sincerely apologize for the disruption caused by this incident. The Kordiam team Alerts: If you are reading this on the status page you may want to subscribe to alerts (see button in upper right corner)
Posted Aug 22, 2025 - 17:30 CEST
Monitoring
We have reverted the temporary changes. The delay mechanism for incoming requests has been re-enabled, and API limits have been raised. The situation should stabilize within the next few minutes.
Posted Aug 22, 2025 - 16:48 CEST
Identified
We have implemented a temporary mitigation by decreasing the REST API rate limit to 600 requests per minute while we continue to work on resolving the incident.
Posted Aug 22, 2025 - 15:26 CEST
Investigating
The issue that blocked the API service has reappeared, and we need to continue investigating it. We apologize for the inconvenience
Posted Aug 22, 2025 - 15:04 CEST
Monitoring
The API service is available and stable again. In order to ensure stability, we have temporarily disabled the delay mechanism for incoming requests. As a result, once an organization exceeds the API limits, requests will now return a 429 error immediately.
Posted Aug 22, 2025 - 14:47 CEST
Investigating
The issue that blocked the API service has reappeared, and we need to continue investigating it. We apologize for the inconvenience
Posted Aug 22, 2025 - 14:16 CEST
Monitoring
A few minutes ago we have resolved the issue that blocked the API service. The service should return to normal in the next minutes. We will monitor the situation closely. If you are still experiencing issues please report them to support@kordiam.io.
Posted Aug 22, 2025 - 14:10 CEST
Investigating
We are aware of an incident that is significantly impacting the REST API service and are actively in the process of analyzing it.